Legal
Privacy Policy
Last updated: February 2026
Information We Collect
We collect personal information you provide directly, including your name, contact information, health plan details, and benefit usage data. We also collect technical data such as device information, IP addresses, and usage analytics to improve our platform.
How We Use Your Information
Your information is used to verify benefit eligibility, coordinate services, process transactions through the Hoss Card, communicate service updates, and improve our platform. We do not sell your personal information to third parties.
HIPAA Compliance
Hoss Benefits is fully HIPAA compliant. All protected health information (PHI) is encrypted in transit and at rest. We maintain Business Associate Agreements with all partners who handle PHI, and our systems undergo regular security audits.
Data Sharing
We share your information only with: your health plan (for eligibility and claims), service providers in our network (to deliver coordinated services), and technology partners required for platform operation. All sharing is governed by strict data processing agreements.
Data Security
We implement industry-standard security measures including AES-256 encryption, multi-factor authentication, role-based access controls, regular penetration testing, and SOC 2 compliant infrastructure. Access to member data is logged and audited.
Your Rights
You have the right to access, correct, or delete your personal information. You may request a copy of your data, opt out of non-essential communications, and withdraw consent for data processing. Contact privacy@hossbenefits.com to exercise these rights.
Cookies and Tracking
We use essential cookies for platform functionality and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. We do not use cookies for advertising purposes.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Health-related records are retained per applicable regulatory requirements. You may request deletion of your data at any time, subject to legal retention obligations.
Changes to This Policy
We may update this privacy policy periodically. Material changes will be communicated via email or platform notification. Continued use of Hoss Benefits after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related inquiries, contact our Privacy Officer at privacy@hossbenefits.com or write to Hoss Benefits, Privacy Team, at our registered business address.