Technology
Built to orchestrate.
From the portal administrators use to the app members carry in their pocket — every piece of the Hoss platform is designed for one thing: making healthcare benefits actually work.
Platform
Benefits Portal
The command center for benefit operations. Monitor, manage, and report — in real time.
Active Members
24,812
Utilization
78.4%
Response Time
<180ms
Accuracy
99.8%
Unified dashboard
One view for all benefit categories, providers, and members.
Live analytics
Utilization, spend patterns, and engagement — filterable in real time.
Audit-ready logs
Every transaction logged with timestamps and compliance metadata.
Member profiles
Eligibility, benefits, history, and schedules in one place.
Plan configuration
Spending limits, approved categories, and vendor rules per segment.
Provider tracking
Performance, credentialing, and quality metrics across the network.
Platform
Hoss App
Your entire benefits experience in your pocket. Manage, schedule, and track — from anywhere.
Card management
Check balance, freeze card, review transactions by category.
Service scheduling
Book rides, deliveries, and appointments with reminders.
Smart alerts
Appointment reminders, delivery updates, and spending warnings.
Provider locator
Find nearby pharmacies, providers, and approved retailers.
Benefits overview
Balances, usage history, and remaining coverage at a glance.
Accessible design
Multi-language support and WCAG-compliant accessibility.
Commerce
Marketplace
Approved products, delivered fast. Members shop with their benefits — no denied transactions.
Curated catalog
Thousands of approved OTC, wellness, and personal care products.
Fast delivery
Same-day and next-day shipping from vetted vendors nationwide.
Plan-compliant
Every product pre-approved. No denied transactions.
Smart search
Filter by category, condition, or benefit type with recommendations.
Clear pricing
See costs against your balance. No hidden fees.
Order tracking
History, shipment tracking, returns, and recurring orders.
Intelligence
Health Assistant
Members ask questions in plain language. The assistant understands their plan, verifies eligibility, and takes action.
“Am I eligible for grocery delivery?”
Yes — $247.50 remaining this month. Order via marketplace or use your Hoss Card at approved retailers.
Natural language
Ask about benefits in plain English. Clear answers, no phone trees.
Smart suggestions
Services, providers, and products matched to your coverage.
Benefit discovery
Surface eligible benefits members didn't know they had.
Instant eligibility
Verify coverage before scheduling or purchasing.
Scheduling
Book, reschedule, or cancel services through conversation.
Context-aware
Plan-aware, member-aware, always learning. Not a script.
Intelligence
Smart Automation
The layer that validates, schedules, coordinates, and resolves — so nothing falls through.
Eligibility validation
Auto-verify coverage before any service is scheduled.
Schedule sync
Coordinate providers, transport, and member availability.
Vendor coordination
Confirm availability, assign resources, track completion.
Smart reminders
Proactive alerts for services, actions, and renewals.
Exception routing
Auto-route denials and edge cases to resolution.
Live tracking
Real-time status from request through completion.
99.9%
Uptime
<200ms
Eligibility response
50+
Integrations
24/7
Monitoring
See it in action.
Request a demo to see how Hoss powers benefit coordination at scale.